Customer Service CUSTOMER SERVICE Get detailed information on our services, or contact us with any questions via e-mail or phone. Policies: Passenger and Luggage Carriage Conditions Conditions of Freight Carriage Freight Policies and Procedures Fragile Waiver Policy Cargo Insurance Passenger Cancellations Group Cancellations Checked Luggage Policy Bad Weather Policy Crab Acceptance Policy Online Credit Card Payments Call Us: 242-323-2166 Our agents are standing by ready to assist. Inquire Now Send us a message. Live Chat Chat with a Bahamas Ferries representative. E-mail Us Our agents will respond to you as soon as possible. Frequently Asked Questions Find answers to Frequently Asked Questions on our services.